Privacy Policy

Last Updated: August 6th, 2025

We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data when you use our services.

Information We Collect

Discord Account Registration

When you register through Discord with our backend services, we collect and store:

  • Your Discord User ID (required for service functionality)
  • Your Discord username and any associated legacy identifiers
  • User statistics including XP, level, and unlocked perks
  • Server interaction data and timestamps

Steam Account Registration

When you register through Steam with our backend services, we collect and store:

  • Your Steam ID (required for service functionality)
  • Your Steam profile name
  • In-game statistics including XP, level, and unlocked perks
  • Game session data and timestamps

Optional Linked Accounts

If you choose to link third-party accounts, we may collect:

  • Third-party platform identifiers
  • Cross-platform metadata necessary for linked features

Legal Basis for Processing

We process your data based on the following legal grounds:

Contractual Necessity: Processing required to provide our gaming services
Legitimate Interest: Improving service quality, security, and user experience
Consent: Optional features like account linking and non-essential cookies (you can withdraw consent anytime)
Legal Obligation: Compliance with applicable laws and regulations

How We Use Your Information

Enable core gameplay features including leveling, XP tracking, and progression systems
Associate statistics and achievements with your account across platforms
Provide customer support and respond to your inquiries
Prevent fraud, abuse, and maintain service security
Analyze website usage patterns to improve our services and user experience
Monitor website performance and identify technical issues
Send important service updates and notifications

Data Storage and Security

Your registered user data is stored securely in a private database with restricted access controls.

Data Location: Our primary data server is located in Helsinki, Finland. We use reputable hosting providers including Hetzner who maintain appropriate data protection standards.

International Data Transfers

If you are located outside our primary server region, your data may be transferred internationally. We ensure adequate protection through:

Standard Contractual Clauses (SCCs) with service providers
Adequacy decisions where applicable
Additional safeguards as required by local data protection laws

Data Sharing

We do not sell your personal data. We may share data only in these limited circumstances:

Service Providers: Trusted partners who help operate our services (hosting, analytics)
Analytics Services: Website usage data may be shared with analytics providers based on your cookie preferences
Legal Requirements: When required by law, court order, or to protect our rights
Business Transfers: In case of merger, acquisition, or asset sale (with notice)
Consent: When you explicitly agree to sharing for specific purposes

Third-Party Services: When you use our website, some data may be automatically shared with third-party services we use, based on your cookie preferences:

Analytics Providers: If you consent to analytics cookies, usage data is shared for website performance measurement
Hosting Providers: Technical data necessary for website operation (always required)

Data Retention

Active Accounts: Data retained while your account is active and for 2 years after last activity
Inactive Accounts: Automatically deleted after 3 years of inactivity
Deleted Accounts: Permanently removed within 30 days of deletion request
Cookie Preferences: Stored until you change them or clear your browser data
Legal Hold: Some data may be retained longer if required by law or for legitimate business purposes
Backup Systems: Data in backups is deleted according to our backup retention schedule (maximum 1 year)

Linked Accounts

Account linking is entirely optional and requires your explicit consent. When you link accounts, we can:

Synchronize progress and statistics across platforms
Display unified cross-platform profiles
Enable cross-platform rewards and achievements
Provide enhanced social features

You can unlink accounts and request deletion of linked data at any time by contacting us.

Cookies and Tracking Technologies

We use different types of cookies and tracking technologies to provide and improve our services. You have control over which cookies we use through our cookie consent banner. Only necessary cookies are enabled by default; optional cookies are only set if you provide explicit consent. You can change your preferences at any time using the banner or your browser settings.

Cookie Categories

Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled:

Session management and authentication
Security features and fraud prevention
Basic website functionality
Your cookie preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website (requires your consent):

Pages visited and time spent on each page
How you arrived at our website (referral sources)
Your approximate geographic location (country/city level)
Device and browser information
User interactions and navigation patterns

Managing Your Cookie Preferences

You can control your cookie preferences through:

Cookie Banner: When you first visit our website, you can accept all, reject all, or customize your preferences
Browser Settings: Most browsers allow you to control cookies through their settings
Opt-out Tools: Some third-party services provide their own opt-out mechanisms

Note: Disabling certain cookies may limit website functionality and affect your user experience. Necessary cookies cannot be disabled as they are essential for the website to function.

Third-Party Services

When you consent to analytics or marketing cookies, we may use the following third-party services:

Google Analytics: For website analytics and user behavior insights

Each service has its own privacy policy governing how they handle your data. We encourage you to review their policies:

Do Not Track

Our website respects your cookie choices made through our consent banner. However, we do not respond to Do Not Track (DNT) signals from browsers as there is no universal standard for how to interpret these signals.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13 in the United States.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your Privacy Rights

Depending on your location, you may have the following rights:

All Users

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for optional processing (including cookie preferences)
Change your cookie preferences at any time

EU/UK Users (GDPR)

Right to data portability
Right to restrict processing
Right to object to processing
Right to lodge complaints with supervisory authorities

California Users (CCPA)

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).

Data Deletion

You can request data deletion through:

Your account settings (self-service deletion)
Emailing us at the contact address below
Contacting us through Discord

Processing Time: Deletion requests are processed within 14 days. Some data may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention).

Policy Updates

We may update this privacy policy from time to time. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify users via our official discord server and in-service notifications.
Obtain new consent where required by law

Continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Response Time:We aim to respond within 48 hours for general inquiries and within 30 days for formal privacy requests.

Note: For privacy-related requests, we recommend using email for verification and documentation purposes.

By using our services, you agree to the terms outlined in this privacy policy. If you do not agree, please discontinue use of our services immediately.